If you cancel your order before your product is shipped, we will refund the entire amount.
If the cancellation is after your product is shipped, it will be eligible for replacement, only in cases where there are defects found with the product.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of the order.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost within 10 working days. Please make sure that the original product tag and packing is intact when you send us the product back.